Payment
- A $50 refundable deposit is required on all rentals
- Final payments shall be cash, check or Major Credit/Debit Card upon delivery.
Delivery
- Deliveries may be made 24 hrs prior and picked up, up to 24 hrs after the event depending on our delivery schedule. We will call to give you a 3 hour window of delivery.
Set Up
- Bounce houses must be placed on a level surface, preferably grass.
- Units can weigh between 300lbs and 600lbs. We must have easy access to set up at site
Cancellations
Weather
- The following reasons ARE cause for Hopperz to cancel delivery and the customer will have a choice of a full credit or refund
- Winds over 30 mph or temperatures under 40 degrees F.
- Steady rain all day
The following are NOT reasons for cancellation by either party and no refund or credit will be issued.
- Chance of showers or occasional rain
- Function cancellation
- Once a bouncer is loaded for delivery all rentals are final and the full amount will be charged.
Electrical Requirements
- For inflatables, the customer is responsible to provide adequate electrical power to within 100 ft of the location they wish the inflatable to be set up. This is a safety issue and recommended by the blower manufacturers. We will supply the extension cord.
- Over 100′ may require a generator available for rent